Automated freight document processing for a logistics firm
Manual freight paperwork consumed over 25 hours per week.
Processing under 5 min per document, errors −80%*.
Engagements
A selection of recent AI engagements
Concrete examples of AI impact across industries.
Custom AI copilot for a mid-size law firm
Lawyers spent hours on source-checks for every memo.
Memo drafting 2× faster, citations consistently accurate.*
RAG knowledge system for an industrial manufacturer
Service staff couldn't find answers in a 12,000-page manual stack.
Answers in seconds, −65% expert escalations.*
AI support bot for a Nordic e-commerce brand
80% of tickets covered shipping times and returns.
70% of tickets resolved without an agent, CSAT held.*
Partner-tier inbox AI for a consulting firm
Partners lost 3 hours daily managing inboxes.
Inbound triage 3× faster, important threads preserved.*
Claims decision drafting for an insurer
Claims drafts averaged a 4-day turnaround.
Draft under 30 minutes, human handler approves.
NL data queries for a SaaS company's leadership
Leaders asked analysts the same questions daily, phrased differently.
Self-service became possible, −40% in ad-hoc requests.*
AI adoption programme for a 280-person energy firm
Individual experiments, no team-level wins.
Weekly active usage 62%, sustained practices.*
CRM ↔ project tool integration for a construction firm
The same data was entered into three systems manually.
Data duplication eliminated, 8 h/week saved per rep.
Intelligent task routing for a private healthcare chain's clinics
Task load was unevenly distributed across clinics.
Wait times −35%, staff overload reduced.*
Internal knowledge assistant for a municipal team
Staff hunted for answers across fragmented intranet systems.
Answer time under 10 seconds, internal NPS rose.
Marketing copilot for a brand studio
Maintaining brand voice across 12 clients was hard.
Drafts 2.5× faster, brand integrity preserved.*
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