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  • Home
    • AI Workflow Automation Implementation
    • Custom AI Copilot Development for Teams
    • AI-Powered Document & Content Generation Systems
    • Intelligent Task & Project Management Automation
    • AI Integration with Existing SaaS Tools
    • Natural Language Data Query & Reporting Solutions
    • AI-Based Customer Support Automation
    • Internal Knowledge Base AI Assistants (RAG Systems)
    • AI-Driven Email & Communication Automation
    • Employee AI Training & Adoption Program
    • Services →
  • About
  • Pricing
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  • Knowledge
  • Testimonials
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Privacy

Updated: 15.08.2026

1. Data Controller

The trendovex.com website is owned and operated by Zmatic OÜ (Reg. No: 16210248, VAT: EE102362222, Tornimäe tn 7, 10145 Kesklinnalinnaosa, Tallinn, Estonia, +372 6240003). Trendovex ("we", "us") is the data controller responsible for the processing of personal data described in this policy. Address: Kalevantie 2, 33100 Tampere, Finland. Phone: +358 33830502. Contact: [email protected].

2. Legal Framework

This policy describes how we comply with the EU General Data Protection Regulation (Regulation EU 2016/679, "GDPR") and applicable Finnish data protection law.

3. Legal Basis per Processing Activity

Contact forms and email enquiries Responding to enquiries and pre-contractual communication Legitimate interests Art. 6(1)(f) and contract preparation Art. 6(1)(b)
Newsletter subscription Marketing communication Consent Art. 6(1)(a)
Meeting scheduling Service delivery and engagement preparation Contract Art. 6(1)(b)
Accounting and invoicing Compliance with tax and accounting obligations Legal obligation Art. 6(1)(c)
Website analytics Improving the website experience Consent Art. 6(1)(a)

4. Categories of Personal Data

We process the following categories: identification data (name, role, company), contact data (email, phone if provided), engagement data (meeting notes, project information shared with us), and technical data (IP address, browser type, anonymised analytics events).

5. Retention Periods

Contact form submissions are retained for 24 months unless they convert into an active engagement. Newsletter records are retained until consent is withdrawn. Engagement-related records are retained for 6 years after termination, in line with Finnish accounting law. Anonymised analytics is retained for 14 months.

6. Recipients and International Transfers

We share personal data only with vetted processors providing email, hosting and analytics services. Where processors are located outside the EEA, transfers are made under Standard Contractual Clauses (SCCs) approved by the European Commission and with supplementary measures where required.

7. Your Rights under GDPR

Under Articles 15–22 of the GDPR you have the right to: (1) access your personal data; (2) request rectification of inaccurate data; (3) request erasure; (4) request restriction of processing; (5) data portability; (6) object to processing; (7) withdraw consent at any time without affecting the lawfulness of prior processing. To exercise these rights, contact [email protected].

8. Security Measures

We apply appropriate technical and organisational measures including TLS 1.3 transport encryption, role-based access controls, encrypted backups, vendor due diligence and least-privilege access. We perform incident response and breach notification under Articles 33–34 of the GDPR.

9. Automated Decision-Making

We do not engage in automated decision-making, including profiling, that produces legal effects or similarly significantly affects you within the meaning of Article 22 of the GDPR.

10. Changes to this Policy

We may update this policy. Material changes will be notified on this page and, where relevant, by email to active contacts.

11. Supervisory Authority

You have the right to lodge a complaint with the Finnish Data Protection Ombudsman (Tietosuojavaltuutettu, www.tietosuoja.fi) or the supervisory authority in your EU country of residence.

12. Contact

Privacy questions: [email protected] — Trendovex, Kalevantie 2, 33100 Tampere, Finland.

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Trendovex

Trendovex helps Nordic companies transition into AI-powered organisations — pragmatically, measurably and sustainably.

Services

  • AI Workflow Automation Implementation
  • Custom AI Copilot Development for Teams
  • AI-Powered Document & Content Generation Systems
  • Intelligent Task & Project Management Automation
  • AI Integration with Existing SaaS Tools
  • Natural Language Data Query & Reporting Solutions
  • Services →

Company

  • About
  • Projects
  • Knowledge
  • Testimonials
  • Pricing
  • FAQ

Contact

  • Kalevantie 2
  • 33100 Tampere
  • Finland
  • +358 33830502
  • [email protected]
  • Open Mon–Fri 9–17 (EET)

* Figures shown are based on average results from our pilots and previous engagements. Actual results vary case by case.

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Trendovex is a trade name operated by Zmatic OÜ (Reg. No: 16210248, VAT: EE102362222, Tornimäe tn 7, 10145 Tallinn, Estonia, +372 6240003).

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